All our oils are Made in France. They are produced by very carefully selected manufacturers to guarantee their quality.

Everyone reacts differently to new products! By using the oil regularly, you will see a big difference in the health of your hair. On average, our customers see an increase in density after 6 weeks.

Yes, our products are 100% cruelty-free and vegan.

ICHBEARD products are not intended to diagnose, treat or cure any disease. Please note that this is not a medical product or a cure for any disease.

Once your order has been shipped, you will receive a tracking number. You can track the status of your order by clicking on the link provided.

Check your spam folder. If you still can't find the email, contact our customer service to confirm your order.

We ship to France and the European Union

You will receive a confirmation email just after validating your order.

We ship within 2-3 business days.

You will receive your order within 5 working days after your purchase.

Contact us quickly after your order, within 12 hours, to change the delivery address.

Delivery times are shown at checkout once you have entered your address. Note: Delivery times are estimates and do not include delays caused by exceptional events (natural disasters, border closures, etc.)

You generally have a 14-day right of withdrawal for any purchase made on one of the ICHBEARD websites. You will lose your right of withdrawal if you open and use your product or break the seal, as the product can then no longer be returned for health and hygiene reasons. In the event of cancellation or return, the product must always be returned in the same condition in which you received it.

If you wish to return a product, you must send it to our address:
📭 RELAY POINT X

Returns must be made at your own expense.

You have 14 days from receipt of your order to return an item to us.

You will receive a confirmation email once we have processed your return and issued the refund or exchange. This can take between 5-7 business days.

If you have received an incorrect or defective product, it is important that you complete our complaints form and all of the points below.

When you complete our complaint form, you must attach documentation relating to the reason for the complaint. If you are complaining about a product, you must keep the product and its packaging so that we can investigate the matter.

If, after examining the product, we confirm that it is incorrect or defective, we will provide you with the necessary instructions on how to proceed.